Contact Customer Care
If you would like to purchase a magicJack or renew your subscription, call us at
MagicJack is a device that plugs into a USB port on the user's computer (or in the case of MagicJack Plus, plugs directly into a router) and has a standard RJ-11 phone jack into which any standard phone can be plugged. It is a computer peripheral that, in combination with telephony service from the related YMAX Corporation, provides Internet-based telephone service (VoIP).
Unlimited calling to numbers within the United States and Canada and other services provided by magicJack for BUSINESS™ are based on normal, non-excessive use. A combination of factors is used to determine excessive use, including but not limited to the relative use when compared to the average magicJack for BUSINESS™ user, the number of unique numbers called, calls. MagicJack offers affordable plans so that you can stay connected with friends & family and enjoy all the great features. After your initial service ends, continue using your magicJack with our low cost plans. All plans include unlimited calling, voicemail, call forwarding, automated call screening, call blocking, and much more!
1-800-magicJack (1-800-624-4252)
Hours M-F 9AM - 11:00PM; Sat-Sun 9AM - 6PM
To contact Billing and Customer Service, call us at
1-844-866-2442 Within US/CAN
1-561-594-9925 Outside US/CAN
Hours M-F 9AM - 7PM
magicJack requires an Internet connection. Be sure to check that your Internet is working properly when experiencing issues using magicJack.
Click the button below to contact Technical Support.
To subscribe to magicJack Concierge for phone-based Premium Support, click here.
Magic Jack Renewal
• magicJack telephone number
• Complete billing address
• Primary email address on the account
Corporate Office
magicJack
931 Village Blvd – Ste 905
Box No. 386
West Palm Beach, FL 33409
Report Spam/Abuse/Blocking
Magic Jack Error 3002 Fix
To report suspicious activity by third parties please email us at Misrepresentation@magicJack.com.